Keep infrastructure affordable, and add our assistance when you need it. Hosting, licenses and supplier upgrades are separate.
Up to 60 minutes for one compatible website after source access and destination hosting are verified. Includes transfer assistance and one smoke review. DNS cutover needs your approval; redesign, malware cleanup, complex applications and zero-downtime guarantees are excluded.
Review the service scopeUp to 45 minutes for one owned domain and up to five existing mailboxes. Includes approved MX, SPF and DKIM configuration plus connection guidance. Licenses, mail migration, passwords, tenant recovery and ongoing administration are separate. Existing mail routes change only with your approval.
Review the service scopeUp to 45 minutes for one eligible website using one verified available recovery point. Includes a restore plan and one smoke review. You approve the data-overwrite effect before execution. Backup storage, missing-history reconstruction, email restore and guaranteed recovery are excluded.
Review the service scopeFor one named business: up to 15 minutes of ID360 assistance each paid month, with an 8 business-hour initial response target during Monday–Friday, 9 AM–6 PM Central. Unused time expires; extra work is quoted and approved separately. No resolution guarantee, emergency cover or 24/7 support.
Review the service scopeFor one eligible ID360 hosting package: one monthly review of available malware scan results and security configuration, a written summary and up to 15 minutes of follow-up. The provider scanner is included; your fee pays for ID360 review and reporting. No continuous monitoring, infection removal, incident response or security guarantee.
Review the service scopeWritten scope, access, availability and final price are agreed before payment. Monthly time allowances expire each period. Additional work needs approval. Security reporting does not include infection removal or emergency response.
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