ID360-owned project
Visit project ImpressionsDirect360
Microsoft 365 automation, Azure pipeline, QR and analytics platform
The brief
Small businesses buy Microsoft 365 and then do the same manual jobs anyway — filing invoices, routing enquiries, chasing paperwork with a due date. The licences were already paid for; the work on top of them was not being done.
Delivered
Ten functions running in production on schedule, with health checks and alerting. The deadline tracker has been observed firing on its cron and composing a chase without sending it unattended.
What we built
- An Azure Functions pipeline of ten workers running against customer tenants through Microsoft Graph
- Invoice filing and expense-receipt automations that file attachments into SharePoint by year, month and vendor
- Lead routing that drafts a reply for a person to release, rather than sending unattended
- A morning operations digest and per-meeting prep briefs on a weekday schedule
- Deadline tracking: a documents table with due dates and an escalation ladder that chases contacts as a date approaches
- A watchdog that alerts when an automation stops running at all — the failure mode where nothing errors and nothing happens
- A customer portal showing every run, what it processed, and what needs attention
- A QR and branded-link product with per-visit analytics
Next.js · TypeScript · Azure Functions · Microsoft Graph · PostgreSQL · Firebase · Stripe · Vercel